Thank you to Mandy for finding us a new home, we can’t wait to move in! We have found Russell Collins to be professional and very personable, and with an excellent service. Having signed up to a number of estate agents to find our new home we found Mandy and the Russell Collins team to be the most friendly, efficient and an estate agent that was committed to finding us a new home. Mandy had taken on board our requirements and shown us suitable properties based on what we wanted in a home. After the disappointment of a sale falling through (thank you Ray for your support) Russell Collins were keen to find us something else and chase up queries to ensure a smooth sale process. Mandy kept us fully updated throughout the process and we felt like she went over and beyond what we have experienced with other estate agents. It is refreshing to have experienced an environment where people seem to enjoy their jobs, are so dedicated to finding people the right home, and then stay committed to ensure the process of buying a home which can be a stressful process is completed as efficiently as possible. We would definitely recommend Russell Collins Estate Agents and we would like to thank the team, in particular Mandy and Ray.
Excellent service from valuation to sale from Ray and team! Ray had a good perspective on the market, our target buyer and positioning the sale AND he even kept an eye on the property when I wasn’t there! Jonathan W
Thank you Ray for the seemingly easy way you engaged yourself in marketing our house. For me, it made an endless task that much easier, as you calmly paved the way forward over each stumbling block. A big thanks to any of your team who I spoke to, who were always friendly and helpful. Barbara
Recently purchased a flat through Russell Collins and considering how my solicitor let me down the team (Leo and Ray) could not have been more supportive. I appreciate that their client is the seller but the reassuring way in which they just helped a potentially disastrous situation turn in to a "yes we can make this work for everybody" was a true Godsend! Well done guys, cannot recommend you highly enough! John C
Best in class local estate agents with an excellent knowledge of the area that online agents can never ever match. They have turned around a rather difficult sale and managed the whole process quite efficiently with frequent communication. They have also allowed us to view the property multiple times as we had to do rigorous planning and buy everything new in advance. Five stars to Ray and Mandy !!
Leo and team at Russell Collins have been outstanding. They went above and beyond to help during this stressful process of buying and selling. Great knowledge of area, very professional and good communications. Would definitely recommend them in Ealing. JGP
Ray successfully sold my house in what is a difficult market. He was honest and straight forward about prices and communicated well throughout the process. Catherine P.
Fantastic service from a rare breed - an honest estate agent who wants to get on with the job. Ray is an excellent communicator, hugely knowledgeable, and supportive throughout . I have used him on all my property sales, and would do so again. Very highly recommended. Elaine W.
An excellent service selling our property from Ray and his team in a very difficult market. We have used Russell Collins several times over the years both buying and selling, and their local knowledge is the best there is. I would highly recommend them to both buyers and sellers. Mike I.
Russell Collins are and excellent Estate Agent. They really understand the area and their clients. They are very honest and realistic. Leo went beyond the call of duty with our recent house sale. I am just sorry that we did not find our new house through them. I would never use anyone else to sell my property. Michelle
Ray, You are the only good estate agent on the planet. Elaine
Thank you so much for all your help, advice and support from valuation to now, you’ve been amazing! Vicky J
We were more than happy when we sold with Russell Collins. Leo was extremely professional and patient, always available to speak too and so helpful. We would definitively recommended Leo and all the staff there if you are looking to buy, sell or rent. Jo
Ray, We got there in the end! Just wanted to drop you a note to say thanks for all your efforts getting Dorset Road sold. The lawn, the keys and of course, the buyers! We’re so relieved to get everything wrapped up! Have a great one and all the best, James
Ray, Thanks for all your help navigating this tricky market and, in particular, for your forthright and realistic appraisals and updates. Although the state of the market made planning difficult, at least I was able to do so based on the best assessment of the position available. I greatly appreciate that. Alec
We have just sold and purchased properties through Russell Collins and were delighted with them.Everyone there was a pleasure to deal with and they are the only local agent I could happily recommend to friends and family. S. Farrow
Best letting agency I have ever came across ! Peter and Dean are looking after my housing needs for last 3 years now and are always extremely helpful. Thank you ! Paula
Ray, As I said before, I have really valued and benefited from the candid advice. Alec Brown
Ray and Leo, Thank you so much for all your hard work with the house. As you know, it's our first property and you hear all kinds of horror stories about buying, so we were prepared for a bumpy ride. But the sale went so smoothly from beginning to end. Thank you for your clear communication, direct dealing and for making sure that everyone did what they said they would when they said they would. We are just thrilled to be in. Sophie & Stephen
Hi Ray, We just wanted to say a massive thank you to you for all your outstanding work on selling our house! You have been truly brilliant! It was such a lot of work and effort but we got there in the end. All the best, Carol and Eric
I am writing to you to say how happy I am that your member of staff Mandy dealt with our purchase. When I first met Mandy I explained how I have messed around with previous other estate agents and she explained to me her work ethic and morals. I could see that she was very genuine with a very good business sense at the same time. From start to completion she has always been helpful and even still now she is helping with moving issues. I would would very much hope that you could praise this wonderful lady for her work and people skills attitude towards the sale and also her guidance throughout for us buyers. Kind regards, Richard and Helen
Just wanted to say a massive thank you from the bottom of my heart for going the extra 10 miles!...not just the 1!!....you have been amazing throughout this very difficult journey. I'm so so happy we went with you, thank you again for everything. Selina
Paul and I would like to say a huge 'thank you' to you for helping us buy our first home. We absolutely love it and wouldn't be in this fortunate position were it not for your support and professionalism during the long process. We wouldn't hesitate to recommend Russell Collins after our great experience. Thanks you again! Peta & Paul
Thanks for helping to make the sale of our house so straightforward - it's been a pleasure! Best regards, Jacky & Mark
With our thanks and appreciation at staying on the long haul with us on the sale of No 59 WG. Wishing you all the best, John and Sarah
Just to say a huge thank you for all your help. We couldn't have done it without you!
A massive thank you from us to you. We wouldn't have got where we are without your help. Hope you like the choices. Caroline & Jaz
Thank you for all your hard work. We appreciate all what you have done for us during the sale of Adelaide Road. Warmest regards, The Arjune Family
Dean and the rest of the Russell Collins team, Thank you for all your effort in the sale of my property! A fantastic service as ever! Best wishes, from Bev & Alan
Thank you very much for all your help and patience with the sale of Weymouth Avenue. We will be recommending you to any of our friends who are looking to sell/buy in the future. Best wishes, Candice and Matthew S
I just wanted to say a very big thank you for all the help you've given us over the past few months. You have been one of the few sane voices we feel like we've spoken to through all of this!! I'm also well aware that if it wasn't for you we'd be nowhere near moving into a new home so thank you. Very best regards, Caroline & James
It has been great liaising with you over all these years. You have been great and Russell Collins nothing but professional and helpful. If you ever need a testimonial from a satisfied client please don't hesitate to ask. All the best to you too. It feels like end of an era! Lynne and Kev
Dear Ray and all at Russell Collins, Thank you for all your hard work to help me get into my first property – I know it must have been hard for you as Oscar was your client, but I appreciate all you did and am loving being in the flat. Many thanks, Yuen
Ray, You've been an efficient and very entertaining star - all mightily appreciated! Darran & Katharine
Many thanks for all your efforts, help & guidance through the process of buying our property. Your advice and insights were extremely valuable and we are really happy that you were there to help. We will certainly recommend your agency to our friends in the area. All the very best, Eliot and Olga
I cannot thank you enough for how incredibly supportive you have been throughout this long process. We couldn’t have done it without you and you have gone above and beyond. I will definitely sell and hopefully buy through you and your team again in the future. All the best, Natalie & Duncan
Just a note to say many thanks for all your efforts to sell our house! If we ever decide to come back to Ealing, you'll be the first to know...Best wishes, Lucie, Ned & Alec
A big thank you for all your extra help with the sale - hoping your next few are less stressful! Thanks again, Nigel
Russell Collins have a wealth of local knowledge and experience and provided excellent advice throughout the entire process of selling our house during the autumn of 2014 when markets were very unpredictable and the whole team were very professional throughout the sale. They compare very favourably with our recent experience of other agencies. Mr & Mrs Bridgeman
To Ray and Co, Just a quick note to say thank you for your hard work and perseverance in selling my flat. Wishing you lots of quick and easy sales in the future! Laura
Dear Ray, Just a note to say a very big THANK YOU for all your support through our property search. We are delighted to have secured our new family home through you - we couldn't have asked for more from an agent & we will be recommending you to friends. Sayid & Sumone
Ray, You'll be glad to hear everything went OK.Much of it due to your efforts! We should all like to thank for your drive and persistence to push the sale through. Kindest Regards, Alan & family